About
Who you will deal with
Not a wall of headshots. What actually happens when you get in touch, who looks at your file, and what each person can do for you.
What happens after you get in touch
Four points of contact, and what each one can actually do.
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An enrollment advisor
Reads your first message and replies by email, usually within one business day. They can tell you whether the program fits, what records to send, and what it is likely to cost.
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The academic team
Compares your transcripts against the 24-credit requirement and writes your graduation plan — usually within 2 to 5 business days.
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Academic support
Handles the coursework itself once you start: a concept that will not click, an assignment that is not clear.
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Technical support
Logins, course access, pages that will not load. If the platform is the problem, it is not yours to solve.
What to expect when you write in
One email address reaches all of it: admin@americanroyalhighschool.com. There is no phone queue and no ticket number.
- A reply within one business day, Monday to Friday. Not an automated acknowledgement — an actual answer, or a specific question if we need one.
- A named person on the thread. You are not passed between departments; the advisor who picks up your inquiry stays with it.
- No pressure to enroll. If the honest answer is that a local adult education program suits you better, you will get that answer.
What we cannot tell you
Worth stating, because it saves a disappointing conversation later.
- How long it will take, before we have seen your transcript. Anyone quoting you a number first is guessing.
- Whether a specific employer, college or military branch will accept the diploma. That is their decision. What we can give you is exactly what we are registered as, and our position on accreditation, so you can ask them. See registration and what we claim.
- Which credits will transfer, until the academic team has read your records.
Office hours
Monday to Friday, 8:00 AM – 6:00 PM ET
Messages outside those hours are answered on the next working day.
Next step
Start with a question, not a commitment.
Answer five questions and an advisor will tell you which credits are likely to transfer, what is left to finish, and what your tuition would be. No payment details, no obligation.